Save 50 % OFF on any costume over $50.00. Just use Coupon Code: "OCT24" in the coupon section of checkout form and we will deduct 50 % from your invoice. All Items  Bought are Final Sale Items and Sale Ends Saturday October 24, 2015. Not to be combined with any other offer.

Our Exchange Policy

 

 

 

We want you to be 100% satisfied with your purchase. 

 

No hassle return policy - no return authorization needed (RMA)

 

Costume Wizards takes great pride in providing our customers with the finest in costumes and our exchange policy with any exclusions listed below with an Asterisk *  is we will gladly accept exchanges of your costume to ensure proper fit within 10 days* or, you may receive a refund, less our shipping and handling costs, if you decide the style is simply not right for you. If you have any questions about any of our lines before ordering or if you have any questions about our exchange policy, please feel free to contact us at Customer Service. Please visit our Size Chart for helpful information that will help with proper fit.

 

All merchandise to be exchanged with any exclusions listed below with an Asterisk * must be sent and paid for by the customer and received by Costume Wizards (dba Great Expectation LLC) no later than 10 days* from the shipping date. Please let us know the reason for the exchange and include a copy of your invoice for proper credit. We recommend insured mail or courier service to ensure delivery.


*Costume Exchange Policy: Costumes may be returned within 10 days* from the date your item was shipped, provided it is returned in unworn and new condition and in its original packaging undamaged. *Please note: Costumes purchased during the Mardi Gras, Easter, Halloween and Christmas seasons may not be returned after the date the holiday has passed.

 

In compliance with hygiene laws, all items must be returned to us in new condition, unworn nor washed with all tags and stickers attached in its original packaging.  Items not returned in this condition will NOT be accepted and will simply be resent to the customer with shipping charges applied using the original form of payment.  Additional shipping rates will be charged at the time exchanges are shipped back to the customer. Shipping fees are not refundable. Please note that we do not refund shipping charges for the initial shipment of your order or the return postage in the case of any exchange.  If you have received $5. shipping on your order, our cost of shipping and handling your purchase will be assessed if any items are returned for a refund or exchange.

 

*If an item is prepackaged, please be careful when opening. If the packaging is ripped, torn or missing components, it cannot be resold and we cannot accept the item for return.

 

*Please note: Our exchange policy does not apply to final clearance items, hosiery and special orders are final sales and are not returnable/exchangeable.

 

 

We are not responsible for manufacturing defects or damage caused by customer error. Our full liability is limited to exchanging the item only if the manufacturer says the item is defective.

 

All costume items are inspected by a senior staff member prior to shipping.  If we inadvertently send an incorrect item or a mislabeled item, we will cover the cost of shipping the correct item and retrieval of item sent in error via UPS or USPS. 

 

If a package shipped is refused by a customer and it returns to us, we will treat it as frivolous order. Customer will receive an in store credit (to be used at any time) for the purchase price, minus 20% restocking fee and the shipping and handling fee.

 

If a package comes back to us as unclaimed by a customer, the customer will receive an in store credit (to be used at any time) for the purchase price, minus 10% restocking fee and the shipping and handling fee.

 

 

Customs Fees (if applicable)

Please be aware orders shipped outside the United States may be subject to customs import duties and or taxes based on the destination country.  Our customers are solely responsible for any payment of import duty fees and or taxes being levied by your local customs authorities in your country. Costume Wizards has no knowledge or control of any customs charges as they may be levied by some countries.  If you have any further questions on duties or taxes payable or refundable, please contact your local customs authority.

 

 

Returns:

Costume Wizards dba Great Expectation LLC

Attn: Return Department
22 Selden Street

Woodbridge, CT  06525

 

For Ladies

Caribbean Babe

Fantasy Witch

Sexy Red Ride

Demonique

Devilina

Sexy Spook

Rhinsetone Witch

Mile High Captain

Corrupt Cop

Deviant Housewife

Shoot'em Up Cowgirl

Thumper

Maid

Prep School Girl

Naughty Nurse

Going To Granny's

Baa Baa Babe

Queen Of The Nile

Fire Women's vinyl set

Belly Dancer